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Service Delivery Careers in the APS

Many agencies require Service Delivery staff for their operation, and qualified professionals are in high demand.

Service Delivery staff provide coordinated and structured advice, support and services to citizens and customers. Typical sub sectors and job titles are given below:

Customer Advice and Support

  • Emergency Management
  • Customer Liaison and support
  • Call, Contact or Smart Centre
  • Client/Case Manager
  • Objection and Complaints Resolution
  • Indigenous Specialist Officers
  • Sales
  • Technical and Procedural Quality Advisor

Museum and Gallery Support

  • Tourism Officer
  • Gallery/Museum Guides
  • Tour Guides
There are 44 jobs in this field

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2016 Attorney-General's Department Temporary Employment Register - $43,957.00 to $131,869.00
Attorney-General's Department
Canberra - ACT; Sydney - NSW; Melbourne - VIC; Brisbane - QLD; Darwin - NT; Adelaide - SA | ACT, NSW, VIC, QLD, NT, SA
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 30 Jun 2017
Non-ongoing (Temporary) Employment Register (16/NOG02) - $41,606.00 to $137,004.00
Australian Bureau of Statistics
Belconnen - ACT; Sydney - NSW; Melbourne - VIC; Geelong - VIC; Brisbane - QLD; Adelaide - SA | ACT, NSW, VIC, VIC, QLD, SA
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jan 2017
Non-ongoing (Temporary) Employment Register (16/NOG02) - $41,606.00 to $137,004.00
Australian Bureau of Statistics
Perth - WA; Hobart - TAS; Darwin - NT | WA, TAS, NT
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jan 2017
ACECQA Temporary Register 2016 - $53,389.00 to $92,672.00
Australian Children's Education and Care Quality Authority
Sydney - NSW | NSW
Non-ongoing (temporary)
Full-time
APS Level 3, APS Level 4, APS Level 5, APS Level 6
Closing: 31 Dec 2016
Temporary Employment Register - $42,138.00 to $135,431.00
Australian Fisheries Management Authority
Canberra City - ACT; Thursday Island - QLD; Darwin - NT | ACT, QLD, NT
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 11 May 2017
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