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Service Delivery Careers in the APS

Many agencies require Service Delivery staff for their operation, and qualified professionals are in high demand.

Service Delivery staff provide coordinated and structured advice, support and services to citizens and customers. Typical sub sectors and job titles are given below:

Customer Advice and Support

  • Emergency Management
  • Customer Liaison and support
  • Call, Contact or Smart Centre
  • Client/Case Manager
  • Objection and Complaints Resolution
  • Indigenous Specialist Officers
  • Sales
  • Technical and Procedural Quality Advisor

Museum and Gallery Support

  • Tourism Officer
  • Gallery/Museum Guides
  • Tour Guides
There are 54 jobs in this field

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Non-ongoing (Temporary) Employment Register - $48,374.00 to $127,929.00
Administrative Appeals Tribunal
Sydney - NSW; Melbourne - VIC; Brisbane - QLD; Hobart - TAS; Adelaide - SA; Perth - WA | NSW, VIC, QLD, TAS, SA, WA
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jul 2017
Non-ongoing (Temporary) Employment Register - $48,374.00 to $127,929.00
Administrative Appeals Tribunal
Canberra - ACT | ACT
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jul 2017
2016 Attorney-General's Department Temporary Employment Register - $43,957.00 to $131,869.00
Attorney-General's Department
Canberra - ACT; Sydney - NSW; Melbourne - VIC; Brisbane - QLD; Darwin - NT; Adelaide - SA | ACT, NSW, VIC, QLD, NT, SA
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 30 Jun 2017
Administration Officer - $57,190.00 to $63,734.00
Australian Aged Care Quality Agency
Box Hill - VIC | VIC
Ongoing
Full-time
APS Level 3
Closing: 28 Apr 2017
Senior Administration Officer - $65,084.00 to $68,792.00
Australian Aged Care Quality Agency
Box Hill - VIC | VIC
Ongoing
Full-time
APS Level 4
Closing: 28 Apr 2017
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