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Service Delivery Careers in the APS

Many agencies require Service Delivery staff for their operation, and qualified professionals are in high demand.

Service Delivery staff provide coordinated and structured advice, support and services to citizens and customers. Typical sub sectors and job titles are given below:

Customer Advice and Support

  • Emergency Management
  • Customer Liaison and support
  • Call, Contact or Smart Centre
  • Client/Case Manager
  • Objection and Complaints Resolution
  • Indigenous Specialist Officers
  • Sales
  • Technical and Procedural Quality Advisor

Museum and Gallery Support

  • Tourism Officer
  • Gallery/Museum Guides
  • Tour Guides
There are 44 jobs in this field

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2017 Attorney-General's Department Temporary Employment Register - $43,957.00 to $131,869.00
Attorney-General's Department
Canberra - ACT; Sydney - NSW; Melbourne - VIC; Brisbane - QLD; Darwin - NT; Adelaide - SA | ACT, NSW, VIC, QLD, NT, SA
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 15 Dec 2017
ACECQA Temporary Register 2017 - $53,651.00 to $114,117.00
Australian Children's Education and Care Quality Authority
Sydney - NSW | NSW
Non-ongoing (temporary)
Full-time/Part-time
APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, IT Specialist
Closing: 31 Dec 2017
Non-ongoing (Temporary) Employment Register - $42,138.00 to $135,431.00
Australian Fisheries Management Authority
Canberra - ACT; Darwin - NT | ACT, NT
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Dec 2017
Customer Service Officer - $51,313.00
Australian Securities and Investments Commission
Traralgon - VIC | VIC
Ongoing/Non-ongoing (temporary)
Full-time/Part-time
APS Level 2, APS Level 3
Closing: 02 Jan 2018
Temporary Employment Register - $24,689.00 to $143,149.00
Australian Taxation Office
Brisbane - QLD; Canberra - ACT; Hobart - TAS; Melbourne - VIC; Sydney - NSW | QLD, ACT, TAS, VIC, NSW
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 30 Jun 2018
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