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Service Delivery Careers in the APS

Many agencies require Service Delivery staff for their operation, and qualified professionals are in high demand.

Service Delivery staff provide coordinated and structured advice, support and services to citizens and customers. Typical sub sectors and job titles are given below:

Customer Advice and Support

  • Emergency Management
  • Customer Liaison and support
  • Call, Contact or Smart Centre
  • Client/Case Manager
  • Objection and Complaints Resolution
  • Indigenous Specialist Officers
  • Sales
  • Technical and Procedural Quality Advisor

Museum and Gallery Support

  • Tourism Officer
  • Gallery/Museum Guides
  • Tour Guides
There are 48 jobs in this field

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Non-ongoing (Temporary) Employment Register - $48,374.00 to $127,929.00
Administrative Appeals Tribunal
Sydney - NSW; Melbourne - VIC; Brisbane - QLD; Adelaide - SA; Perth - WA; Canberra - ACT | NSW, VIC, QLD, SA, WA, ACT
Non-ongoing (temporary)
Full-time/Part-time
APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 30 Jun 2016
Non-ongoing (Temporary) Employment Register (16/NOG01) - $39,994.00 to $131,697.00
Australian Bureau of Statistics
Belconnen - ACT; Sydney - NSW; Melbourne - VIC; Brisbane - QLD; Adelaide - SA; Perth - WA | ACT, NSW, VIC, QLD, SA, WA
Non-ongoing (temporary)
Full-time/Part-time
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jul 2016
Non-ongoing (Temporary) Employment Register (16/NOG01) - $40,394.00 to $133,014.00
Australian Bureau of Statistics
Hobart - TAS; Darwin - NT; Geelong - VIC | TAS, NT, VIC
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jul 2016
Data Assurance and Dissemination Officer - $59,368.00 to $66,777.00
Australian Bureau of Statistics
Belconnen - ACT | ACT
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 4
Closing: 06 Jun 2016
Census Processing Officers - $40,394.00 to $46,019.00
Australian Bureau of Statistics
Belconnen - ACT | ACT
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1
Closing: 14 Jun 2016
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