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Service Delivery Careers in the APS

Many agencies require Service Delivery staff for their operation, and qualified professionals are in high demand.

Service Delivery staff provide coordinated and structured advice, support and services to citizens and customers. Typical sub sectors and job titles are given below:

Customer Advice and Support

  • Emergency Management
  • Customer Liaison and support
  • Call, Contact or Smart Centre
  • Client/Case Manager
  • Objection and Complaints Resolution
  • Indigenous Specialist Officers
  • Sales
  • Technical and Procedural Quality Advisor

Museum and Gallery Support

  • Tourism Officer
  • Gallery/Museum Guides
  • Tour Guides
There are 57 jobs in this field

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Skills and Talent Asset Register (STAR) - $42,438.00 to $139,744.00
Australian Bureau of Statistics
Belconnen - ACT; Sydney - NSW; Brisbane - QLD; Adelaide - SA; Perth - WA; Hobart - TAS | ACT, NSW, QLD, SA, WA, TAS
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Dec 2018
Skills and Talent Asset Register (STAR) - $42,438.00 to $139,744.00
Australian Bureau of Statistics
Docklands - VIC; Geelong - VIC; Dandenong South - VIC | VIC, VIC, VIC
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Dec 2018
ACECQA Temporary Employment Register 2018 - $54,724.00 to $116,399.00
Australian Children's Education and Care Quality Authority
Sydney - NSW | NSW
Non-ongoing (temporary)
Full-time/Part-time
Closing: 31 Dec 2018
Contacts Manager - $103,796.00 to $114,871.00
Australian Competition and Consumer Commission
Melbourne - VIC | VIC
Ongoing/Non-ongoing (temporary)
Full-time/Part-time
Executive Level 1
Closing: 25 Feb 2018
Divisional Office Manager - $79,460.00 to $89,059.00
Australian Electoral Commission
Wagga Wagga - NSW | NSW
Ongoing
Full-time
APS Level 6
Closing: 02 Mar 2018
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