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Service Delivery Careers in the APS

Many agencies require Service Delivery staff for their operation, and qualified professionals are in high demand.

Service Delivery staff provide coordinated and structured advice, support and services to citizens and customers. Typical sub sectors and job titles are given below:

Customer Advice and Support

  • Emergency Management
  • Customer Liaison and support
  • Call, Contact or Smart Centre
  • Client/Case Manager
  • Objection and Complaints Resolution
  • Indigenous Specialist Officers
  • Sales
  • Technical and Procedural Quality Advisor

Museum and Gallery Support

  • Tourism Officer
  • Gallery/Museum Guides
  • Tour Guides
There are 66 jobs in this field

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Non-ongoing (Temporary) Employment Register - $48,374.00 to $127,929.00
Administrative Appeals Tribunal
Sydney - NSW; Melbourne - VIC; Brisbane - QLD; Hobart - TAS; Adelaide - SA; Perth - WA | NSW, VIC, QLD, TAS, SA, WA
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jul 2017
Non-ongoing (Temporary) Employment Register - $48,374.00 to $127,929.00
Administrative Appeals Tribunal
Canberra - ACT | ACT
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Jul 2017
Tribunal Officer - $63,251.00 to $68,675.00
Administrative Appeals Tribunal
Melbourne - VIC | VIC
Ongoing/Non-ongoing (temporary)
Full-time
APS Level 4
Closing: 02 Jul 2017
APS3 Tribunal Services Officer - $59,000.00 to $61,254.00
Administrative Appeals Tribunal
Melbourne - VIC | VIC
Ongoing/Non-ongoing (temporary)
Full-time
APS Level 3
Closing: 09 Jul 2017
APS5 Assistant Team Leader - $70,546.00 to $74,808.00
Administrative Appeals Tribunal
Melbourne - VIC | VIC
Ongoing/Non-ongoing (temporary)
Full-time
APS Level 5
Closing: 03 Jul 2017
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