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Service Delivery Careers in the APS

Many agencies require Service Delivery staff for their operation, and qualified professionals are in high demand.

Service Delivery staff provide coordinated and structured advice, support and services to citizens and customers. Typical sub sectors and job titles are given below:

Customer Advice and Support

  • Emergency Management
  • Customer Liaison and support
  • Call, Contact or Smart Centre
  • Client/Case Manager
  • Objection and Complaints Resolution
  • Indigenous Specialist Officers
  • Sales
  • Technical and Procedural Quality Advisor

Museum and Gallery Support

  • Tourism Officer
  • Gallery/Museum Guides
  • Tour Guides
There are 53 jobs in this field

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2015 Temporary Employment Register - $43,957.00 to $131,869.00
Attorney-General's Department
Barton - ACT; Sydney - NSW; Mount Macedon - VIC | ACT, NSW, VIC
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 31 Dec 2015
Crisis Coordination Communications Officers - $61,910.00 to $67,220.00
Attorney-General's Department
Barton - ACT | ACT
Ongoing
Full-time
APS Level 4
Closing: 09 Sep 2015
ACECQA Temporary Register 2015 - $51,824.00 to $91,755.00
Australian Children's Education and Care Quality Authority
Sydney - NSW | NSW
Non-ongoing (temporary)
Full-time/Part-time
APS Level 4, APS Level 5, APS Level 6
Closing: 31 Dec 2015
Team Leader - $79,517.00 to $89,125.00
Australian Competition and Consumer Commission
Acton - ACT | ACT
Ongoing
Full-time
APS Level 6
Closing: 06 Sep 2015
ACC Temporary Employment Register - $42,231.00 to $132,276.00
Australian Crime Commission
Adelaide - SA; Milton - QLD; Braddon - ACT; Melbourne - VIC; Kings Park - WA; Surry Hills - NSW | SA, QLD, ACT, VIC, WA, NSW
Non-ongoing (temporary)
Full-time/Part-time/Casual
APS Level 1, APS Level 2, APS Level 3, APS Level 4, APS Level 5, APS Level 6, Executive Level 1, Executive Level 2
Closing: 03 Feb 2016
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