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APSJOBS Help Menu

FAQs - General

APSjobs FAQs

There are a number of common issues addressed on this page, if you are having trouble finding the information you are looking for please try to search the help items by using the search facility provided on the top left hand corner of this page.

Should I send you my Curriculum Vitae or apply to you for jobs?

No. APSjobs is managed by the Australian Public Service Commission on behalf of other Australian Government Agencies. Each job notice has details of to whom you should apply.

Why does my name appear in Find Outcomes; I have privacy concerns?

Under the Public Service Regulations 1999 and the Public Service Commissioner's Directions 1999 notifications of certain public service employment decisions are to be published in the Gazette. APSjobs incorporates the electronic APS employment Gazette.

 

Please also see the privacy statement on this website.

Where can I find more information?

See:

Please also feel free to Contact Us with your questions.

How do I give feedback or suggest improvements?

We value all of your feedback. Please see the Contact Us page.

Can I put a private advertisement on APSjobs?

No. APSjobs is in a Commonwealth Government publication and is not affiliated to any private enterprises, nor do we provide links to private services.                                                                                                   

I can’t open a PDF document, what can I do?

Portable Document Format (PDF) is a free document format that requires Adobe Acrobat Reader.

  • If you don’t have Adobe Acrobat Reader installed, then go to Adobe and follow their instructions.
  • If you have a PDF reader installed and are still having problems try saving the PDF document locally (i.e to your desktop) and then opening it.

About Jobs tells me that I need to enable cookies to use the site, what do I do?

Depending on the web browser you use please follow the instructions below:

Mozilla Firefox (1.0)

1. Click on the "Tools" menu.
2. Select "Options."
3. Select the "Privacy" icon in the left panel.
4. Check the box corresponding to "Allow sites to set cookies."
5. Click "OK."

Netscape 7.1/Mozilla 5.0

1. Click on the "Edit" menu.
2. Select "Preferences."
3. Click on the arrow next to "Privacy & Security" in the scrolling window.
4. Under "Privacy & Security," select "Cookies."
5. Select "Enable all cookies."
6. Click "OK."

Microsoft Internet Explorer 6.0+

1. Click on the "Tools" menu.
2. Select "Internet Options."
3. Click on the "Privacy" tab.
4. Under "Settings," click the "Default" button (or manually slide the bar down to "Medium").
5. Click "OK."

Microsoft Internet Explorer 5.x

1. Click on the "Tools" menu.
2. Select "Internet Options."
3. Click on the "Security" tab.
4. Click the "Custom Level" button.
5. Scroll down to the "Cookies" section.
6. Set "Allow cookies that are stored on your computer" to "enable."
7. Set "Allow per-session cookies" to "enable."
8. Click "OK."

Microsoft Internet Explorer 4.x

1. Click on the "View" menu.
2. Select "Internet Options."
3. Click on the "Advanced" tab.
4. Scroll down to find "Cookies" in the "Security" section.
5. Select "Always accept cookies."
6. Click "OK."

About Jobs tells me that I need to enable Java Script to use the site, what do I do?

Depending on the web browser you use please follow the instructions below:

 Internet Explorer (6.0)

  1. Select Tools from the top menu.
  2. Choose Internet Options.
  3. Click Security.
  4. Click Custom Level.
  5. Scroll down till you see section labeled Scripting.
  6. Under Active Scripting, select enable and click OK.

Internet Explorer (7.0)

  1. Select Tools > Internet Options.
  2. Click on the Security tab.
  3. Click the Custom Level button.
  4. Scroll down to the Scripting section.
  5. Select enable for Active Scripting and Scripting of Java Applets.
  6. Click OK.
  7. Select YES if a box appears to confirm.
  8. Click OK. Close window.
  9. Reload page.

Mozilla Firefox (1.0)

  1. Select Tools from the top menu.
  2. Choose Options.
  3. Choose Web Features from the left navigation bar.
  4. Select the checkbox next to enable JavaScript and click OK.

Mozilla Firefox (2.x)

  1. Open Firefox.
  2. On the Tools menu, click Options.
  3. Click Content in the Options list.
  4. Under the Content section, check the box next to enable JavaScript.
  5. Click the Advanced button to open the Advanced JavaScript Options box.
  6. Check the appropriate boxes under Allow scripts to.
  7. Click OK.
  8. Click OK.

Apple Safari (1.0)

  1. Select Safari from the top menu.
  2. Choose Preferences.
  3. Choose Security.
  4. Select the checkbox next to enable JavaScript.

 

Do I need to Register?

You do not need to Register on APSjobs to use the site successfully. You may Find Jobs, Find Outcomes and browse all of the other publicly available information on the website without registering. Only register if you want to use on of the advanced functions (see below).

Why should I Register?

Register if you want to use one of additional features, e.g. Email Me Jobs, or if you are an Agency user wishing to input and manage your Agency’s information.

How do I Register?

  1. Go to Register and follow the instructions there; you will be required to give some brief personal information.
  2. After registering, you will receive an email with an automatically generated password and a hyperlink to which will

When I log in I get a security warning, what does this mean and should I be worried?

APSjobs uses security to encrypt and protect all sensitive information, such as your password when logging in. Unfortunately, this encryption technology causes a small number of users to receive a warning message, for instance when they login.

In fact there is not a problem and you can simply click the continue to this website link without concern.

The problem actually lies with your local computer configuration and can be quite technical / difficult to correct. Of interest:

  1. Check that the date time on the computer is inaccurate.
  2. Check your browser's ability to use internet security (SSL) via http://www.verisign.com/advisor/check.html.
  3. If you are using a Windows operating system, ensure that you have run Windows Update. Additionally, try installing an "Optional Software" update called "Root Certificate Update".
  4. Please double check that when you go to the APSjobs home page that you use http://www.apsjobs.gov.au.
  5. Check whether you are using a proxy server / firewall and if so, confirm that it is not blocking requests to http://svrintl-aia.verisign.com/SVRIntl-aia.cer.

If you still have issues and concerns please Contact Us.

Why didn’t I receive an Email Me Jobs email?

Everyone that registers for Email Me Jobs will receive an email every day. If you did not receive an email then this commonly means that:

  • Your subscription has expired. Please check your Email Me Jobs configuration and status. 
  • You did not complete all of the steps when setting up your subscription. Please check your Email Me Jobs configuration and ensure that you complete all of the steps until you see the success page.
  • Check that you are not using a spam filter or spam filtering service that blocks the emails, and / or check that the email address APSjobs@apsc.gov.au is in your safe senders list.

I no longer want to receive emails, what do I do?

Simply use the unsubscribe from APSjobs email alerts feature, which is also on each of the sent emails.