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Communications and the Arts Vacancy N.N. 10765327
Australian Communications and Media Authority Closing date: Sunday, 8 December 2019
Job Title: General Manager
Division: Content and Consumer
Job Type: Ongoing, Full-time
Location: Belconnen - ACT; Pyrmont - NSW; Melbourne - VIC
Classification: Senior Executive Service Band 2
Agency Employment Act: PS Act 1999
Position No: 836
Agency Website:

Job Description


The Australian Communications and Media Authority (ACMA) is seeking to fill the vacancy of General Manager Content and Consumer Division. To be a strong contender for this role you will have excellent leadership skills, strategic insight, a strong record of achievement and an ability to engage a wide range of stakeholders.

The Content and Consumer Division engages with consumers, industry and government to shape and apply the regulatory framework for media and communications. As General Manager of the Division, reporting directly to the Chair/Agency Head, you will lead a diverse and highly motivated team (approximately 110 staff) undertaking regulatory, investigation and compliance activities as well as grants management and public information provision.

The Division’s responsibilities cover telecommunications consumer protections, content safeguards, support for regional publishers and unsolicited communications such as spam and the national Do Not Call Register.

The Division is organised into three branches, with each branch being responsible for administering the provisions of a particular area of legislation, as follows:

• the Telecommunications Safeguards Branch - the Telecommunications Act 1997 and Telecommunications (Consumer Protection and Service Standards) Act 1999;
• the Content Safeguards Branch - the Broadcasting Services Act 1992 and Interactive Gambling Act 2001; and
• the Consumer, Consent and Numbers Branch - the Do Not Call Register Act 2006 and the Spam Act 2003, as well as requirements for numbering, the Integrated Public Number Database and unsolicited communications set out in the Telecommunications Act 1997, and the National Self-Exclusion Register.

In this role you will be ensuring that efficient, effective and contemporary safeguards are in place to protect users of media and communication services so that the Australian community can confidently use those services.



To be eligible for ongoing employment with the ACMA, applicants must be an Australian citizen.

An applicant's suitability for employment with the ACMA will be assessed through a pre-employment screening process. This process will include a requirement for the applicant to undertake and satisfy an AFP National Police check and to complete a Health Declaration.

This position requires a Negative Vetting level 1 security clearance. The successful applicant will be required to obtain and maintain a security clearance at this level.



This vacancy is available on an ongoing basis. An order of merit may be established and used to fill similar ongoing vacancies at this level.

To Apply

Position Contact: Nerida O’Loughlin, 02 6219 5115
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS48-Tue - 26 Nov 2019 Published by Australian Public Service Commission.
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