Skip to main content
mobile accessible share in facebook in a new window

You are currently looking at Home > Senior Executives > View Searched Notice

Now viewing Notice 1 of 1
Human Services Vacancy N.N. 10762197
Department of Human Services Closing date: Monday, 11 November 2019
Job Title: General Manager (multiple positions)
Job Type: Ongoing, Non-ongoing (Temporary), Full-time
Location: Canberra - ACT; Brisbane - QLD; Melbourne - VIC; Adelaide - SA
Classification: Senior Executive Service Band 2
Agency Employment Act: PS Act 1999
Agency Website:

Job Description


The Australian Government is committed to improving the efficiency, reliability and responsiveness of its services to the Australian community. Services Australia (formerly Department of Human Services) is pivotal to that commitment, supporting the economic, health and social wellbeing of Australia by delivering high-quality services and payments for the community on behalf of Government. Processing over $174 billion in payments per year, the department’s extensive coverage includes all Centrelink and Medicare payments, as well as whole of government services such as MyGov.

The department has several opportunities for experienced leaders to join the Chief Information Officer (CIO) Group.

With an annual budget of over $1 billion and approximately 4500 staff, the CIO Group is responsible for the direct delivery of government services and payments to the Australian public, communities and business through online channels. The CIO Group has a significant in-house technology workforce with a broad skills base to service government and is well positioned to service the changing needs and expectations of the community now and into the future.

As a General Manager in the CIO Group you will support the Chief Information Officer to ensure the safe and effective operation of the department’s ICT services. As a member of the Senior Leadership team within the CIO Group, you will be responsible for developing and delivering a modern suite of IT applications and infrastructure that position the department to continue on its digital transformation journey.

To be a strong contender for these roles you will need to have extensive experience in ICT, across more than one organisation. Your knowledge and practical experience in delivering ICT strategy, ICT development, ICT architecture, service operations and providing technical direction in a large, complex and diverse organisation will be highly regarded. In addition, an understanding of new and emerging technologies and their applicability to the government’s transformation agenda will also be in advantage.

Positive and effective leadership is critical to your success in this role. The department expects its leaders to:

• Create and share the vision.
• Create and develop high performing teams.
• Create and sustain productive relationships.
• Create and reward an inclusive culture.

In addition to your outstanding leadership capabilities, to be a contender for this role you will have a proven record of delivering high quality outcomes, achieved through:

• Extensive experience in the provision of high level, evidence-based advice.
• The ability to engender respect and trust.
• An appreciation of the challenges of working in a large, geographically dispersed and complex organisation.
• Excellent interpersonal skills, sound judgement and stakeholder engagement skills.

Tertiary qualifications in a relevant ICT field will be well regarded.

The roles are located in Canberra, Melbourne, Adelaide and Brisbane. Consideration may be given to high quality candidates who reside in other locations.



To apply you need to be an Australian citizen.

You will need to pass our pre-employment screening process, which includes a pre-employment check, and where relevant, a working with children and vulnerable people check.

You will also need, or have the ability to acquire an Australian Government security clearance, to the appropriate level for the position. This will be arranged for you, if successful.



These roles may be filled on an ongoing or non-ongoing (fixed term) appointment.

An order of merit may be established to fill similar roles as they become available within a 12-month period.

For selection documentation and information on how to apply, please email quoting Reference. No: 68843

Non-ongoing opportunity will be offered for a specified term

Non-ongoing opportunity may be offered for a maximum period of up to 5 years

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see:

To Apply

Selection Documentation: Claire Crawford, (02) 9233 1200,
Position Contact: Daniel Nicholls, (02) 9233 1200
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS43-Wed - 23 Oct 2019 Published by Australian Public Service Commission.
Now viewing Notice 1 of 1