Skip to main content
mobile accessible share in facebook in a new window


You are currently looking at Home > Quick Job Search > View Searched Notices

Now viewing Notice 1 of 1
Jobs and Small Business Vacancy N.N. 10759700
Department of Employment, Skills, Small and Family Business Closing date: Wednesday, 2 October 2019
Job Title: Assistance Case Manager/s & Advocacy Analysts
Division: Employment and Small Business
Branch: Australian Small Business and Family Enterprise Ombudsman
Section: Various
Job Type: Ongoing, Non-ongoing (Temporary), Full-time
Salary: $77,216 - $95,459
Location: Canberra - ACT
Broadband: Broadband 2 (APS Level 4, APS Level 5, APS Level 6)
Classification: APS Level 5, APS Level 6
Agency Employment Act: PS Act 1999
Position No: 19/0795

Job Description

Duties


The Australian Small Business and Family Enterprise Ombudsman is looking for tomorrow’s capable and professional leaders to drive and develop our advocacy, assistance and communications programs across a broad range of complex issues. This is your opportunity to make a positive contribution for small businesses and family enterprises engaging in the Australian business environment.

The Positions

We are seeking to fill various vacancies at the APS Level 5 and APS Level 6 classifications across the Advocacy and Assistance teams.

Case Managers are responsible for all aspects of a request for assistance and these involve a diverse range of stakeholders and issues. The assistance function provides small business and family enterprise an option to have their issues heard by an independent party with a focus on understanding options for resolution. We also manage disputes under the Franchising, Oil and Horticulture Codes as well as taxation appeals to the Administrative Appeals Tribunal.


Duties:

• consulting and collaborating with a broad range of stakeholders, including but not limited to Commonwealth government departments and agencies, state and territory agencies, private enterprises, peak industry bodies and individuals on small business and family enterprise matters;
• providing direct assistance to small businesses and family enterprises by actively managing cases raised with the Office;
• delivering a wide range of projects, conducting research and analysis and providing high level advice on complex matters affecting small businesses;
• assessing themes and trends confronting small businesses and family enterprises;
• preparing reports, briefings, submissions, and other research and correspondence; and
• representing the Office and engaging a broad range of small businesses, family enterprises, representative organisations and government agencies.


Analysts are responsible for all aspects of policy research and advice of the Ombudsman and these involve a diverse range of matters and stakeholders. The team is comprised of people with varied backgrounds and skill sets, including economics/statistics, law, accounting, business, finance, public policy and political science.


Duties:

• consulting and collaborating with a broad range of stakeholders, including but not limited to Commonwealth government departments and agencies, state and territory agencies, private enterprises, peak industry bodies and individuals on small business and family enterprise matters;
• providing direct research, policy and other analysis and advice in relation to matters affecting small businesses and family enterprises;
• delivering a wide range of projects, conducting research and analysis and providing high level advice on complex matters affecting small businesses;
• assessing themes and trends confronting small businesses and family enterprises;
• preparing reports, briefings, submissions, and other research and correspondence; and
• representing the Office and engaging with a broad range of small businesses, family enterprises, representative organisations and government agencies.

Our Analysts report to the Advocacy Team Leaders and are responsible for delivery of allocated parts of our consultation, research, projects and other advocacy activities.

 

Eligibility


Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the APS unless the Agency delegate has agreed, in writing.
 

Notes


Non-ongoing opportunity will be offered for a specified term

The specified term will be for an initial period of up to 12 to 18 months (determined by business requirements) with the possibility of extension up to three years.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see: http://www.apsc.gov.au/priorities/disability/recruitability.

About Department of Employment, Skills, Small and Family Business 

The Australian Government Department of Jobs and Small Business is responsible for national policies and programs that help Australians find and keep employment and work in safe, fair and productive workplaces. Our vision is More Jobs. Great Workplaces. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from culturally and linguistically diverse backgrounds and mature age people.

We collaborate with our stakeholders including employers, unions, employees, employment services providers, job seekers, the Australian public and other Commonwealth agencies. As policy advisers, we take into account broader economic, social and technological changes that will transform the way Australians work.

To Apply

Position Contact: Alexandra Hordern, (02) 6121 5404
Agency Recruitment Site: http://employment.gov.au/
AGENCY INFORMATION
 
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
 
This notice is part of the electronic Public Service Gazette PS38-Wed - 18 Sep 2019 Published by Australian Public Service Commission.
Now viewing Notice 1 of 1