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Foreign Affairs and Trade Vacancy N.N. 10754584
Austrade Closing date: Sunday, 14 July 2019
Job Title: Finance Support Officer
Division: Business Partnerships and Support
Branch: Corporate Services
Section: Finance
Job Type: Ongoing, Full-time
Salary: $67,386 - $73,226
Location: Sydney - NSW
Classification: APS Level 4
Agency Employment Act: PS Act 1999
Position No: FINHD_06/19 | Several Positions
Agency Website:

Job Description



Austrade’s Finance Branch is undergoing rapid transformation. The Finance Support Desk is brand new and will be the entry-point for handling finance queries. This is an exciting opportunity for someone who wants to build something new.

We are looking for a capable Finance Support Advisers to join our Finance Support team, located in Sydney. As a Finance Support Adviser, you will be responsible for delivering first and second tier generalist support for Austrade’s people across its global network in 80+ locations across 50 countries.

The Finance Support Desk responds to queries spanning a variety of subjects such as accounting systems and structures, travel, credit cards, payments, Chief Executive Instructions and delegations at Austrade. Information is exchanged via telephone, email, online chat, and direct contact and queries will be logged in an electronic system.

Day to day you will provide information based on scripts, direct people to our intranet policies and guides, and look up information on our systems. You will be provided with training in systems and our Knowledge Base. Also, in this role you will provide administrative support to teams across the Finance Branch, and you will be supported and recognised for your contributions.

This is a wonderful opportunity for you to build a career in finance by gaining a wide exposure to the various functions of the profession. If you are passionate about customer service, motivated to achieve results, and enjoy working in a small, high performing team environment – this is the role for you.

Note: The Finance Support Desk operates between 7am and 7pm AEST, Monday to Friday. Team members are required to be available for a 7.5 hour shift between the aforementioned hours and be flexible with other team members to ensure help desk coverage.


We are the Australian Trade and Investment Commission – or Austrade – and we’re responsible for promoting Australian trade, investment and education to the world.

We help Australian businesses grow by linking them to global export opportunities; we attract international investment to help Australia reach its economic potential; we help startups innovate and go global and we promote Australia's leading-edge education services to the world to help drive growth within this sector.

Our tourism policy and programs also help to build a thriving tourism industry. With employees working in over 80 offices around the world, our work can be found in all kinds of places.


The successful candidate will be subject to a national security assessment to Entry Level Screening.


RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see:

To Apply

Position Contact: Valerie Sadek, 02 9392 2912
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS28-Tue - 09 Jul 2019 Published by Australian Public Service Commission.
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