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Social Services Vacancy N.N. 10754342
National Disability Insurance Agency Closing date: Monday, 22 July 2019
Job Title: Deputy Chief Executive Officer Participants and Planning Experience
Division: Participants and Planning Experience
Job Type: Ongoing, Full-time
Location: Geelong - VIC; Melbourne - VIC
Classification: Senior Executive Service Band 3
Agency Employment Act: PS Act 1999
Position No: 62156630 | NP

Job Description


The Deputy Chief Executive Officer (DCEO): Participant and Planning Experience is a key operating role in the National Disability Insurance Agency (NDIA) that will serve 460,000 participants in the National Disability Insurance Scheme (NDIS) and administer around $22B per annum in funds at full Scheme roll-out.

The NDIA is seeking an exceptional leader to join a strong and committed executive leadership team to deliver this once in a generation change in the way disability supports are funded and provided in Australia. Outstanding leaders with a disability or lived disability experience are encouraged to apply.

Reporting directly to the CEO, the DCEO for Participant and Planning Experience is responsible for delivering high quality participant services nationally across 130 locations, including oversight of:
- Assessing eligibility for access to the NDIS;
- Facilitating, developing, and reviewing individualised plans with participants and their families that help participants realise their social and economic potential;
- Working with a large network of community sector partners to support participants in the development and delivery of their plans; and
- Implementing changes in the way experiences are delivered to improve the quality of services for participants.



To be considered as an eligible candidate, applicants will be an exceptional leader with proven senior operating leadership experience in a large and complex service delivery environment. They will have a deep commitment to the potential of people with disability, including the underpinning insurance principles of the NDIS. They will have a track record of achieving through people, as well as through strong processes and systems. They will be an excellent listener; have a strong commitment to improving the quality and consistency of delivery experiences as well as achieving outcomes, including through innovative practice. They will be a problem solver who is relentlessly committed to getting it right for participants. They should be an outstanding communicator and have demonstrated strong, ongoing and genuine stakeholder engagement.

Experience in working with a Board and the Commonwealth and State Governments is also desirable.

About National Disability Insurance Agency 

The purpose of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS) which will support a better life for hundreds of thousands of Australians with a significant and permanent disability. The NDIA will also provide great benefit to the families and carers of Australians living with disability.

The NDIS is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean peace of mind for every Australian who has, or might acquire, a disability.

We are committed to becoming a model employer for people with disability who are specifically encouraged to apply

To Apply

Selection Documentation:
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS28-Mon - 08 Jul 2019 Published by Australian Public Service Commission.
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