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Veterans' Affairs Vacancy N.N. 10744002
Department of Veterans' Affairs Closing date: Thursday, 21 February 2019
Job Title: Assistant Secretary, Primary Claims & Deputy Commissioner Victoria
Division: Client Benefits
Branch: Primary Claims & Deputy Commissioner Victoria
Job Type: Ongoing, Non-ongoing (Temporary), Full-time
Location: Melbourne - VIC
Classification: Senior Executive Service Band 1
Agency Employment Act: PS Act 1999
Position No: 62210794
Agency Website:

Job Description


The Department of Veterans’ Affairs (DVA) exists to meet the Nation’s commitment to care for our veteran and defence service community – the men and women who have served Australia in times of war and conflict as well as peacetime. This commitment extends to the families of these individuals. We do this through programs of care, compensation, commemoration and Defence support services. DVA is both a policy and service delivery agency.

In response to changed veteran needs and expectations, DVA is embarking on the largest transformation program it has undertaken for decades with a view to be putting veterans and their families first.

This position serves as both the Assistant Secretary, Primary Claims and Deputy Commissioner, Victoria.

In your capacity as Assistant Secretary, Primary Claims, your principal role will be to lead a large geographically dispersed team responsible for processing compensation claims. You will manage a complex budget and personnel issues and be responsible for identifying and implementing business improvements.

The Deputy Commissioner, Victoria, as the most senior Departmental Officer in the State, requires you to lead the Victorian Office and represent the Department. You will have a key role in actively engaging and building relationships with a diverse range of stakeholders and organisations within the ex-service and veteran communities. Requiring a strong client service focus, the Deputy Commissioner is responsible for state leadership, in a time of significant reform and cultural and business transformation.

To be a strong contender for this role, you will excel in working in complex environments, be an innovative and creative leader with a track record of leading a large service delivery workforce. You will be strong on implementation, able to identify opportunities for business improvement. You will be an excellent communicator, and your impressive personal style and your ability to engender trust and respect will be complemented by sound judgement, drive and initiative.


To be eligible for employment in the APS and the Department, applicants must be Australian Citizens.

This position requires a Negative Vetting 1 security clearance. The successful applicant will be required to obtain and maintain a clearance at this level.


A competitive salary package will be negotiated with the successful applicant.

An order of merit will be established that may be used to fill similar positions within the next 12 months.

DVA supports the principles and practices of workplace equity and diversity.

Non-ongoing opportunity will be offered for a specified term

The position will be filled either as an ongoing SES or non-ongoing SES employee.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see:

To Apply

Selection Documentation: Tricia Searson or Karina Duffey, (02) 6232 2200
Apply Address: To apply, please obtain selection documentation for Ref. No. 648 from All applications must be submitted through the Executive Intelligence Group website.
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS06-Thu - 07 Feb 2019 Published by Australian Public Service Commission.
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