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Health Vacancy N.N. 10743468
Aged Care Quality and Safety Commission Closing date: Tuesday, 12 February 2019
Job Title: Senior Quality Assessor
Branch: Operations Branch
Section: Assessment and Monitoring Group
Job Type: Ongoing, Non-ongoing (Temporary), Full-time
Salary: $81,784 - $92,265
Location: Parramatta - NSW; Box Hill - VIC; Bowen Hills - QLD; Adelaide - SA; Osborne Park - WA
Classification: APS Level 6
Agency Employment Act: PS Act 1999
Position No: Several Positions
Agency Website:

Job Description


Senior Quality Assessors
Sydney, Melbourne, Brisbane, Adelaide and Perth

An exciting opportunity exists for Senior Quality Assessors in various locations around the country. Senior Quality Assessors are responsible for conducting accreditation audits, assessments and reviews on a range of aged care services.

Successful candidates will have a keen desire to regularly travel and be provided with an ISQua internationally accredited training program.

The Aged Care Quality and Safety Commission (the Commission) formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, well-being and quality of life of people receiving aged care. These roles will support the regulatory oversight and accreditation of aged care services and come with an attractive salary and superannuation package.

You will be responsible for:
• Representing the Commission with credibility and professionalism;
• Assessing the quality of care and services provided through aged care services against the applicable standards;
• Interviewing consumers and their representatives about the quality of care and services provided through an aged care service;
• Collecting, synthesizing, and analysing evidence to make findings;
• Preparing accurate reports to inform statutory decisions;
• Working effectively as a team member and team leader to accomplish organisational goals;
• Travelling regularly within your State/Territory and across Australia;
• Managing internal and external stakeholder relationships effectively; and
• Being registered and maintaining registration as a Quality Assessor under the Aged Care Quality and Safety Commission Rules 2018.

You will have:
• A friendly and professional manner
• A willingness to travel each week
• A current driver’s licence

You will be provided with:
• A phone and laptop or similar mobile device technology
• Relevant training to become a registered Quality Assessor



The Aged Care Quality and Safety Commission encourages people with the following backgrounds and experience to apply.

• Systems auditors
• Human service managers, e.g. disability services, indigenous services, services delivered to culturally and linguistically diverse consumers
• Quality improvement managers
• Health professionals
• Professional standards or human services investigators
• Complaints managers
• Aged Care professionals including home care, community care and residential care
• Educators and trainers

To succeed, applicants will have strong inter-personal and communication skills, be able to analyse complex situations and have sound computer skills to write reports using mobile device technology. A driver’s licence is mandatory.

These roles involve regular travel away from home within each state to aged care services in rural and regional locations. These roles require consecutive weeknight stays each week.

These roles are classified APS6 and as such the range of salary will commence at $$81,784 upp to a maximum of $$92,265. The salary offered will be subject to experience of the successful candidate and upon registration as a Quality Assessor. In addition, 15.4% superannuation will be paid.

The diversity of our staff is very important to us. We welcome and actively encourage applications from people with disability, women, and people with culturally and linguistically diverse backgrounds. We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to our workplace, policy development and service delivery. We welcome and actively encourage applications from Aboriginal and Torres Strait Islander people.

Only candidates who hold Australian citizenship can apply. Refer to the Department of Immigration and Border Protection website for further information. Appointment is conditional on successfully completing a national police check.


How to apply?

Please refer to the Positions Vacant page on our website to download and read the Quality Assessor job package.

Please complete an online application form, required responses and submit your resume to by 5:00pm (local time), 12 February 2019.

Required Responses (maximum of 300 words per response)

• Provide a statement of claim as to how your capabilities, background and experience will contribute to your success in the Quality Assessor role.

• In this role, you are required to have strong inter-personal and communication skills. Please describe a situation where you have demonstrated strong inter-personal and communication skills.

• Provide an example that demonstrates your ability to understand and analyse complex situations.

Only completed applications will be accepted i.e. a completed application form, a current resume and you have addressed the above required responses (within word limit).

For enquiries, please contact Iana Jerdetski – Human Resource Officer on (02) 8831 1071

Further information:

For further information about the Aged Care Quality and Safety Commission, office locations and other related resources, please see the job package and visit

Non-ongoing opportunity will be offered for a specified term

A non-ongoing engagement is for a period of up to 12 months

To Apply

Position Contact: Iana Jerdetski, (02) 8831 1071
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS05-Tue - 29 Jan 2019 Published by Australian Public Service Commission.
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