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Social Services Vacancy N.N. 10732611
National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission Closing date: Thursday, 13 September 2018
Job Title: Senior Clinician - Behaviour Support
Division: Senior Practitioner
Branch: Behaviour Support
Job Type: Ongoing, Full-time
Salary: $120,173 - $141,686
Location: Penrith - NSW
Classification: Executive Level 2
Agency Employment Act: PS Act 1999

Job Description


The position will be located in Penrith in the western suburbs of Sydney in the NDIS Quality and Safeguards Commission’s New South Wales Regional Office. The Commission is the dedicated national regulator of service providers in the NDIS market in Australia, and a non-corporate entity under the Public Governance, Performance and Accountability Act 2013.

The Commission is a disability friendly organisation that offers interesting and challenging roles and careers to all people including people with disability from executive positions down.

Keys functions of the Commission include registration and regulation of NDIS providers, including Practice Standards and a Code of Conduct; compliance monitoring, investigation and enforcement action; responding to complaints and reportable incidents including abuse and neglect of a person with disability; national policy setting for the screening of workers; national oversight and policy in relation to behaviour support and monitoring restrictive practices within the NDIS; and information sharing arrangements.

The Commission commenced operations in New South Wales and South Australia on 1 July 2018 when those jurisdictions completed the transition to full scheme. The Commission will expand its operations to other jurisdictions, and is due to complete the transition to full scheme by 1 July 2020.

The Behaviour Support Branch is responsible for providing leadership in behaviour support, and in the reduction and elimination of the use of restrictive practices, in the NDIS. This is achieved through building capability in behaviour support, developing policy and guidance materials, education, training and advice, overseeing the use of behaviour support and restrictive practices, and undertaking and publishing research.

Reporting to the Senior Practitioner, and as a leader of a team, the Senior Clinician is responsible for providing effective, contemporary and evidence-based clinical oversight and advice about behaviour support and restrictive practices. This leadership role supports providers to assist participants with complex behavioural needs.

It includes:

1. Leading staff who have expertise in behaviour support and restrictive practices.

2. Developing and implementing policies relating to:

• behaviour support and the reduction and elimination of restrictive practices
• the assessment of provider competency standards in the areas of behaviour support and restrictive practices
• provider audits and site visits.

3. Developing education, advice and support material to providers.

4. Conducting quality assurance of behaviour support plans and ensuring plans are reviewed and revised by providers where required.

5. Ensuring provider compliance with the legislative framework and that safeguards are implemented and upheld for participants who are subject to behaviour support plans and restrictive practices.

6. Where participants are subject to restrictive practices, ensuring those practices are reported, monitored and reviewed.

7. Providing advice on behaviour support-related issues to other functional areas of the Commission, including reportable incidents, complaints, investigations and compliance.

8. Working across the Commission, and with external agencies, bodies, and state and territory governments, to develop effective stakeholder engagement, communication flows and bodies of knowledge to facilitate the work of the behaviour support stream, and the Commission more broadly.

9. Preparing submissions, reports briefs and other documentation as required.

10. Ensuring that record keeping is consistent with Commission and legislative requirements.



Our ideal candidate will have a positive contemporary attitude to people with disability and a commitment to advancing best practice in behaviour support and to the reduction and elimination of restricted practices in the disability sector.


• Highly developed leadership skills to nurture and support staff, and to develop excellent working relationships with a variety of stakeholder groups.

• Sound understanding of contemporary evidence around behaviour support and restrictive practices and experience in developing behaviour support plans.

• Capacity to evaluate complex behaviour support issues and to provide solutions where necessary.

• The ability to analyse behaviour support data, interpret clinical information and apply the legislative framework.

• Capacity to work with people with disability, their families and carers and providers and provide guidance and education in relation to reducing and eliminating the use of restrictive practices.

• Expertise in the provision of strategic direction and guidance, including the ability to contribute to policy, procedures and work plans.

• Identifying opportunities for continuous improvement to achieve quality outcomes for participants.

• The ability, and the confidence, to make sound judgements and decisions based on thorough research, problem-solving, innovation and evidence based practice, to achieve the objectives of the behaviour support stream.


• An understanding of the NDIS Quality and Safeguarding Framework and the NDIS Act.

• Experience in or demonstrated understanding of disability services in a State or Territory Government context would be an advantage.

• Recognised degree qualification in disability studies, allied health, medical, nursing, education, special education.

• Appropriate professional registration and/or credentialing where required by the professional association.

The suitable applicant may also be required to obtain and maintain a security clearance conducted by the Australian Government Security Vetting Agency (AGSVA). To be eligible to obtain a security clearance (Baseline, Negative Vet 1 or Negative Vet 2) applicants must be an Australian Citizen.

Applicants also must be able to establish their background as checkable to be considered eligible for a security clearance. Any gaps or periods of time spent overseas for 12 or more months (cumulative) that cannot be verified by an Australian referee is deemed uncheckable, rendering the applicant ineligible for a security clearance. Background history must cover 5 / 10 years (Baseline / Negative Vet 1 or Negative Vet 2) of employment, education, residential, criminal history and anything else specified by the AGSVA. The suitable applicant must be willing to disclose all relevant and required information to fulfil this process.


RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see:

About National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission 

The NDIS Quality and Safeguards Commission (NDIS Commission) is a new, independent government agency established on 1 July 2018 in New South Wales and South Australia to improve the quality and safety of NDIS supports and services.

We are passionate about our purpose: to work with people with disability, providers and the community to deliver nationally consistent, responsive and effective regulation for NDIS supports and services.
The NDIS Commission brings together various quality and safeguards functions into a single agency for the first time, and will have a suite of education and regulatory powers that apply across Australia.

With its head office in Penrith NSW, the NDIS Commission is progressively rolling out into every State and Territory by July 2020. The NDIS Commission commences operations in in Queensland, Northern Territory, Victoria, Tasmania and the Australian Capital Territory from 1 July 2019.

To Apply

Position Contact: Jeffrey Chan, (02) 6146 0676
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS34-Thu - 23 Aug 2018 Published by Australian Public Service Commission.
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