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Jobs and Small Business Vacancy N.N. 10720089
Department of Jobs and Small Business Closing date: Sunday, 25 February 2018
Job Title: Branch Manager - Infrastructure Services
Division: Technology and Services Group
Branch: Infrastructure Services Branch
Job Type: Ongoing, Full-time
Location: Canberra - ACT
Classification: Senior Executive Service Band 1
Agency Employment Act: PS Act 1999
Position No: 18/0067

Job Description


The Technology and Services Group (TSG) delivers professional, efficient and reliable corporate and enabling services to both the Department of Jobs and Small Business and the Department of Education and Training, as well as other clients. The Group consists of four branches:

• Infrastructure Services
• IT Services
• Customer Services
• Property Records & Procurement

The Branch Manager Infrastructure Services reports to the Chief Technology Officer, the primary role of the branch is to provide the technical infrastructure and IT platforms including hardware, storage, servers, data centre, digital workspace, cyber security and network to support the Department and its clients. The branch consists of approximately 100 staff, with a budget of approximately $6.7 million.

To be a strong contender for the position you will need to demonstrate through sound examples that you have:
• Outstanding leadership and communication skills;
• The capacity for high level strategic thinking and the capacity to successfully implement strategy;
• The capacity to collaborate across the Department and with client agencies;
• The capacity to contribute to the broader leadership team within TSG;
• The capacity to contribute to the promotion of innovation;
• The capability to engender a strong service ethos;
• The capacity to develop staff;
• A strong understanding of technology delivery and developments in the technology industry.

Being a highly motivated leader with exceptional management and leadership skills will allow you to achieve the areas objectives. Your excellent stakeholder management skills will enable you and your team to work across the Group, Cluster, Department and with external stakeholders. These personal attributes will be backed up by relevant IT qualifications from an Australian University or equivalent and a strong track record in delivering large scale IT platforms and investment programs.

The key deliverables of the position include:
• Lead the strategy, planning, development and implementation of ICT infrastructure functions for the department including a cloud computing strategy and secure enclave upgrade.
• Support the Group Manager of TSG in the delivery of an IT investment program including network upgrades and cyber security enhancements.
• Manage the delivery of technology services including private and public clouds, network and gateway, server virtualisation, database, cyber security and IT operations functions.
• Deliver digital workspace and collaboration tools including Microsoft Exchange, voice and contact centres, mobile platforms, remote access and secure enclave.
• Deliver technology infrastructure projects for the Department and customers, common projects include CRM and SharePoint deployments.
• Providing leadership, strategic direction and guidance to your team.



Please note, under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the APS unless the Agency delegate has agreed, in writing.

This is a designated security assessed position. The successful applicant will be required to obtain and maintain a Negative Vetting 1 security assessment at the level.


Essential – relevant IT qualification from an Australian University or equivalent

Desired – experience in delivering large scale IT platforms and investment programs

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see:

About Department of Jobs and Small Business 

The Department of Jobs and Small Business (formerly the Department of Employment) offers career opportunities in a department that brings together people, policies and programmes to support the Australian Government’s initiatives on many important aspects of Australian life.

The department is committed to reconciliation and supports workplace diversity. It values the contributions of people with different backgrounds, experiences and perspectives.

Applications are welcome from Indigenous Australians, people from culturally and linguistically diverse backgrounds, mature-age people and people with disability.

To Apply

Position Contact: Jeff Kelly, 0408 534 133
Agency Recruitment Site:
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware that;
.  the names of successful applicants may also be notified in all formats of the electronic Public Service Gazette
.  applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
This notice is part of the electronic Public Service Gazette PS06-Thu - 08 Feb 2018 Published by Australian Public Service Commission.
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