||Audience Research Manager
||Programs and Engagement
||Exhibition Projects and Interpretation
||Non-ongoing (Temporary), Full-time
||$74,522 - $83,525
||Acton - ACT
||APS Level 6
|Agency Employment Act:
||PS Act 1999
The Audience Research Manager will coordinate audience research across a range of projects, and will assist Museum staff to apply research insights and data to the development and delivery of major development activities. This position represents the recommencement of audience research after a hiatus of several years, and the position will need to design and implement a revived audience research program.
The Audience Research Manager reports to the Manager, Exhibition Projects and Interpretation, and receives broad general guidance in relation to strategic and operational outcomes from their supervisor, the Major Projects Steering Committee and the Executive Management Group. The position holder is responsible for ensuring that research findings and data analysis are used to enhance development projects, and for advising project teams in the practical application of audience research in content development, interpretation, learning and design activities.
The Audience Research Manager will have project management responsibilities, including coordination of a range of activities, contractors and other service providers required to deliver research activities, and will monitor and report on budget.
The Audience Research Manager will have an important role in ensuring that the Museum’s Executive team is briefed on outcomes of audience research, and will assist in identifying the use of audience research in relation to Key Performance Indicators, and Strategic and Corporate Plan reporting.
Internally, the Audience Research Manager will work in close collaboration with the Development Project teams, setting out research and work plans in consultation with the Producer or project manager.
Specifically the role is responsible for:
• Developing a program of qualitative and quantitative audience research and evaluation for implementation.
• Researching, defining and analysing audience segments and visitation trends for the Museum’s main site, and in relation to other cultural organisations and the sector.
• Presenting and synthesising research findings to a range of stakeholder groups, including Council, the Executive team, Development Teams, Business Unit managers and external contractors.
• Procuring and managing external contractors, or other resources, needed to deliver research activities.
• Working with Museum teams and IT systems to develop methods of managing audience research data, manage the dissemination of information, and develop methodologies or procedures to assist teams to utilise research information.
• Assisting Museum staff in the development of audience engagement strategies.
• Representing the Museum in key forums that relate to audience research and audience development.
• Seeking ways to obtain financial and intellectual support for development projects through the practical application of research data, including seeking grants and other partnership opportunities.
• Contributing to the development of a culture of creative and innovative project delivery, including working together with staff to develop the skills, knowledge and understanding of audience engagement and evaluation, project management, collection research and digital innovation in a lifelong learning environment.
• Ensuring that he/she has sufficient supervision, instruction and equipment to undertake his/her work safely and that employees in the project team are provided with sufficient supervision, instruction and equipment to enable them to perform their duties safely.
To be eligible to apply for this vacancy, applicants must:
- be an Australian Citizen;
- undergo a number of pre-employment checks, which includes a police records check.
Non-ongoing opportunity will be offered for a specified term
6 months with a possible extension
Vicki Northey, 02 6208 5455, email@example.com
||Vicki Northey, 02 6208 5455
|Agency Recruitment Site: