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Defence Employment Opportunity N.N. 10440215
Department of Defence Closing date: Thursday, 21 May 2009
Job Title: Enquiries Team Officer
Division: Soldier Career Management Army
Branch: Central Army Records
Section: ARMY
Job Type: Ongoing, Full-time
Salary: $48,112 - $52,572
Location: Victoria Barracks, Melbourne | VIC
Classification: APS Level 3
Position No: ARMY/30167
Agency Website: http://www.defence.gov.au/apscareers
Agency Employment Act: PS Act 1999

Job Description

Duties
General Responsibilities
1) Work as a team member to fulfil requests of stakeholders and clients.
2) Adhere to privacy requirements in accordance with government legislation and policy.
3) Monitor, review and recommend improvements to procedures and processes

Specific Tasks
1) Analyse the request, select and research the relevant information source and prepare the appropriate and consistent response for review and release by the Enquiries Team Leader as required.
2) Exercise sound judgement pertaining to the interpretation of guidelines, regulations, instructions and procedures relating to the release of information.
3) Produce accurate work to a high quality that aims to meet stakeholder expectations in a timely manner.
4) Develop a sound knowledge and understanding of internal resources.

To Apply

Position Contact: Ryan Couper, 03 9282 4240
Apply Address: Recruitment Services PO Box 2288 MELBOURNE VIC AUSTRALIA 3001
 
Applicants to employment opportunities notified in all formats of the electronic APS Employment Gazette should be aware that the names of successful applicants will also be notified in all formats of the electronic APS Employment Gazette.
 
This notice is part of the electronic APS employment Gazette PS18 - 07 May 2009 Published by Australian Public Service Commission.
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